City Chiropractic Clinic once again has been awarded WhatClinic’s 2017 Patient Service Award!

City Chiropractic in Stoke on Trent wins What Clinic Customer Service AwardThe WhatClinic Awards results have been announced and we are proud to reveal that City Chiropractic has once again received the 2017 Patient Service Award for great customer service! Our clinic has been ranked within the top 5% in the market!

A massive “well done!” to each of our staff members who all play a big part in the continued success of our clinic.

We’re always delighted to win any award, but this one is extra special as it’s based on our ServiceScore which includes important metrics such as reviews, call rating and contact rates.

This is a really fantastic achievement for City Chiropractic and is yet another reason to keep improving and developing our services.

The WhatClinic Awards have been running since 2010 and reward clinics who show a clear and measurable commitment to patient service. The results are calculated on a variety of factors, including patient feedback, phone call data, email data and brochure information. Only the top 5% in each market wins!

Well done again to the team and to our valued patients who have provided such great feedback! Here’s to another fantastic year!